Nonprofit Communications: Writing For A Better World

By James D’Ambrosio

Many in nonprofit consider themselves thinkers — thoughtful, caring people concerned about those who are less fortunate — people struggling with disabilities, poverty,  homelessness, serious medical issues, etc. Indeed, I’ve found many such individuals. But let’s reach a bit higher, tackling a business concept with implications for nonprofits: thought leadership.

DEFINITION & BACKGROUND OF THOUGHT LEADERSHIP

What exactly, is thought leadership? Good question. Depending on who you ask and their line of work, you’ll get many different answers. You won’t find it in the dictionary; it’s considered more of a business buzzword. LinkedIn says ”thought leader is business jargon for an entity that is recognized by peers for having innovative ideas.” Wikipedia explains, ”Thought leader is management terminology for a person or an entity that is recognized by peers for having progressive and innovative ideas.”

According to Wikipedia, the term was coined in 1994 by Joel Kurtzman, editor-in-chief of Booz Allen Hamilton’s magazine, Strategy & Business, where ”thought leader” described magazine interviewees considered to have ideas worth discussing. Early thought leaders include Charles Handy, a British management thinker; Paul Romer, a Stanford economist; and Mitsubishi president Minoru Makihara. Today, Stephen Covey, author of “The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change,” is often mentioned.

Progressive, innovative ideas are good, but let’s go further. Peter Cook, a best-selling author with 15+ years’ experience as a consultant and business coach, cites Matt Church, founder of Thought Leaders, a training company in Australia that’s expanded to the U.S., India and Europe, as promoting the concept in Australia in 2004. Church contends that an expert used to be someone who knew stuff. Now, an Internet connection allows people to get more information than they will ever need (i.e., Google). This has led to a vacuum in meaning, relevance and engagement, something Church says a thought leader must provide.

NONPROFIT APPLICATIONS — A CONCEPT TO CONSIDER

So how might thought leadership apply to nonprofits? I don’t have a definitive answer. However, given my background and experience, I’ll provide an example of what it could be: taking the long view. This essentially means accepting reasonable short-term sacrifices to realize long-term gain. For example, suppose your top development staffer suddenly/unexpectedly left and the position sits vacant. Now you’re forced to balance immediate need (new hire) against long-term gain (fund-raising some years out). The long view resists a quick hire and spends the necessary time finding a good fit.

Granted, some agencies may not have the financial resources to do this. But, if you consistently took the long view with major decisions (new hires, computer upgrades, facilities, new board members), over time, you’d have a fighting chance for greater returns — building a financial cushion — to avoid settling for short-term fixes. In fact, you could create a business environment perpetually feeding on itself, like a snowball rolling downhill. Too ivory tower? Perhaps. But something worth considering.

WHAT’S YOUR PERSPECTIVE?

There’s no right or wrongs here; rather, differing perspectives on what constitutes thought leadership and how it might apply to nonprofits. Frankly, I do not profess to have all the good ideas (in fact, I’m quite humble and democratic). Therefore, I welcome reader input on this issue to move towards actionable ideas and strategies agencies can use to better meet mission and serve others. What’s your take?

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